Privacy Policy

LAST UPDATED: JUNE 30, 2025

Willow Wood Real Estate LLC ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, share, and protect your data, including your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
 

1. Information We Collect
 

We may collect and process the following personal data:

• Contact Information – such as your name, email address, and phone number

• Property Preferences – such as desired location, budget, and property type

• Marketing Preferences – including whether you’ve signed up for newsletters or property alerts

• Website Usage Data – such as IP address, browser type, pages visited, and time on site (via cookies and analytics tools)

• Any information you provide through forms or direct communication with us
   

2. How We Use Your Information
 

We use your data to:

• Respond to inquiries or schedule property showings

• Match you with appropriate listings or agents

• Send newsletters, market updates, or listing alerts (only if you’ve opted in)

• Improve our website and personalize your experience

• Comply with legal and regulatory obligations
   

We do not sell your personal information.
 

3. Newsletter, Listing, and Home Valuation Signup Terms
 

By signing up for our email list, you agree to receive:

• Real estate market news

• New property listings

• Buying/selling tips

• Home valuations

• Company updates or promotions
   

You can unsubscribe at any time using the link in our emails or by contacting us at info@willowwoodrealestate.com.
 

4. Legal Basis for Processing (GDPR)
 

For individuals in the EU/EEA, we process your data based on one or more of the following:

• Your consent (e.g., signing up for emails)

• A contractual obligation (e.g., responding to your inquiry)

• A legal obligation

• Our legitimate interest in operating and improving our services
   

You have the right to withdraw your consent at any time.
 

5. Your Rights (GDPR & CCPA)
 

Depending on your location, you may have the right to:
 

Under GDPR (EU):

• Access, correct, or delete your data

• Object to or restrict processing

• Request data portability

• File a complaint with your data protection authority
   

Under CCPA (California):

• Know what data we’ve collected and how it’s used

• Request deletion of your data

• Opt out of the sale of personal data (note: we don’t sell data)

• Appoint an authorized agent to make requests on your behalf
   

To exercise any of these rights, email us at info@willowwoodrealestate.com.
 

6. Cookies and Tracking Technologies
 

We use cookies and similar technologies to:

• Understand user behavior on our website

• Improve speed, performance, and personalization

• Track referral traffic from marketing campaigns
   

You can manage cookies via your browser settings or use our cookie preferences tool (if available).
 

7. Data Retention
 

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
 

8. Security
 

We implement reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, disclosure, or loss.
 

9. Children’s Privacy
 

Our website is not intended for children under 13. We do not knowingly collect personal data from children.
 

10. Third-Party Services
 

We may use trusted third parties for website hosting, analytics, email marketing, or CRM services. These vendors are obligated to keep your information secure and confidential.
 

11. International Data Transfers
 

If you are located outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
 

12. Updates to This Policy
 

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version with the new effective date.
 

13. Contact Us
 

If you have any questions about this Privacy Policy or how we handle your information, contact:
 

Willow Wood Real Estate
Email: info@willowwoodrealestate.com
Phone: (615) 200-6448
Website: www.willowwoodrealestate.com
 

Let me know if you want a Terms of Service or a separate Cookie Policy to go along with this!